Glossary of Terms

Definitions reflect how these terms were used in this session. Some concepts — especially those tied to legal frameworks — may vary by jurisdiction and may evolve over time.

The Gap Exercise

Session Framework

A structured three-person roleplay designed to build interview confidence for high-stakes scenarios. Participants rotate through three roles — Candidate, Interviewer, and Observer/Coach — to practice turning perceived career challenges into confident, forward-facing narratives. One full rotation takes approximately 30 minutes.

Used in session: Modules 2 of the Interview Confidence Lab. The centerpiece interactive exercise of the session.

Unknown Questions Protocol

Session Framework

A three-step approach to interview questions you don't know the answer to: (1) Don't Panic — take a breath and ground yourself; (2) Show Your Process — walk through how you'd think about the problem; (3) Explain How You'd Learn — describe the resources you'd use to find the answer. The protocol reframes an unknown as an opportunity to demonstrate composure and analytical thinking rather than a failure to know the answer.

Used in session: Module 1, the opening framework of the session.

Pivot Narrative

Adapted concept

A structured response technique that acknowledges a perceived challenge (gap, change, or liability) and immediately redirects toward present strengths and future contribution. A pivot narrative doesn't hide the hard part — it reframes what the hard part demonstrates about your resilience, adaptability, or judgment. The best pivots are specific, forward-looking, and grounded in something the interviewer can verify.

Used in session: Core goal of the Candidate role in the Gap Exercise; also referenced in the illegal questions module as a component of the Redirect strategy.

Transferable Skills

Industry standard

Capabilities and competencies that apply across different roles, industries, or contexts — not tied to a specific title, employer, or function. In the context of this session, transferable skills are the raw material of the pivot narrative: the things you actually know how to do that have value in the role you're interviewing for, regardless of where you developed them.

Used in session: Emphasized in the Gap Exercise instructions as what the Candidate should highlight during their pivot; also relevant for career-pivot participants who are translating experience from outside HR/TA.

Future-Focused Narrative

Session Framework

An answer structure that responds to past-oriented questions by centering on present capability and future contribution rather than dwelling on the circumstances being questioned. A future-focused narrative says: here's where I was, here's what it taught me, here's what I bring because of it. It closes with value, not explanation.

Used in session: Described in the Gap Exercise Candidate role instructions as the desired endpoint of a successful pivot.

Illegal Interview Question

Legal / HR standard

A question asked during a job interview that requires or invites disclosure of information protected under anti-discrimination laws — including age, religion, national origin, family status, pregnancy, disability, and other protected categories. What makes a question illegal is not the phrasing but the potential use of the answer in a hiring decision. Note: laws vary by jurisdiction; consult an employment attorney for guidance specific to your location.

Used in session: Module 3 of the session. Examples discussed: questions about having children, religion, age, and place of birth.

The Sidestep

Session Framework

One of three response strategies for illegal interview questions. The sidestep acknowledges the question without answering it — typically by redirecting to what the candidate wants the interviewer to focus on. It's the lowest-friction response, appropriate when the question seems unintentional. The goal is to keep the conversation moving without creating an adversarial dynamic.

Used in session: Module 3 — the first of three response strategies presented for illegal questions.

The Redirect

Session Framework

The second response strategy for illegal interview questions. The redirect names what the interviewer's underlying concern might be ("I think what you're really asking is whether I'm committed long-term...") and then addresses that concern directly using qualifications rather than personal information. It's more assertive than sidestepping but still avoids naming the legal issue out loud.

Used in session: Module 3 — the second of three response strategies for illegal questions.

The Consultant Framing

Session Framework

The third and most direct response strategy for illegal interview questions. The consultant framing names the problem professionally — alerting the interviewer that the question crosses a legal line while simultaneously offering to redirect toward a relevant and appropriate topic. It's highest-integrity and highest-risk: appropriate when the relationship can absorb a candid correction, when you're senior enough to model good practice, or when the question is egregious enough that letting it pass would itself be a problem.

Used in session: Module 3 — the third response strategy, described as the "educate the interviewer" approach.

Observer/Coach Role

Session Framework

The third participant in the Gap Exercise, responsible for watching the interaction between Interviewer and Candidate and providing specific, actionable feedback during the debrief phase. The Observer/Coach evaluates whether the pivot was specific, whether the value claim was credible, and whether the Candidate's delivery communicated confidence. This is often the most instructive role in the exercise — the distance of the observer position reveals things the Candidate and Interviewer can't see from inside the dynamic.

Used in session: Gap Exercise module — one of the three rotating roles in the structured practice.